4 FAQs about Can the locker be deleted in Tomorrow After

Does locker service cancel or refund orders if not picked up?

Yes, they automatically cancel and refund orders if not picked up by that day. I even had an order cancelled at noon when I planned to pick up after lunch. You have to call the Locker Service number and request an extension. This can be done as soon as you receive the notice that the package is there and you are given a pickup number.

Do you get locked out on a date?

You don't arbitrarily get locked out on the date, you just have to get there before the driver. What I will say: in a busy city it is a kindness to clear the space as soon as possible. There is nothing more frustrating than not being able to order anything to the locker because it is full.

How long does it take to get a locker rescheduled?

As long as the locker is in a less busy/residential area it should be okay but high traffic cities a 2-4 days extension is perfectly fine, just be courteous. It's a 3-6 minute SLA on the phone call, have your email, name and billing address/last 4 of the order ready and that'll make it very easy for you to get these resolved/extended.

Is the locker support team outsourced?

Their locker support team is US based and is not outsourced. Amazing. Thank you much! I have the flu and I called and the woman was so nice and understood that I am sick and extended the pickup! Thank you! Just called this number to extend the holding period, still works.

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